Delete your MiM account and data

How to request deletion

1. Email the support contact from the address associated with your account, using the subject «Delete MiM account».
2. Identify the affected account or business. If you used MiM as a customer without an account, include the restaurant and information needed to locate your order or reservation.
3. You can request deletion of the whole account or specific data only. Do not include passwords or full payment details.

Request deletion by email

What is deleted and what may be retained

You may request deletion of the account, credentials and associated personal data, or the specific data you identify. Where documents or records must be retained to meet a legal obligation, their use is restricted to that purpose and we will explain the exception and retention period. Account deletion is not replaced by simply disabling the account.

Retention

Account and operational data is retained while necessary to provide the service and meet its responsibilities. You may request deletion. After verifying a request, associated personal data that need not be retained is deleted or anonymised. Accounting records and supporting documents subject to legal obligations may be retained with restricted use for the applicable periods; in Spain, commercial record retention may extend to six years from the last accounting entry. The restaurant's obligations concerning its own receipts and invoices may require retaining certain records.